5 things to do when sales decline in your product-based business

There will be ups and downs in every company’s sales. Don’t give up if your company experiences a sales downturn; now is the time to review your present tactics, make some changes, and try something new.

In the real world, there are a variety of factors that might contribute to low sales performances, including unanticipated cost increases and sales declines.

The best strategy to assist you in turning around your losses and regaining profit is to act promptly. 

Let me explain why your sales might decline and what you can do in that situation. When sales are declining despite your best efforts and you’re following all the appropriate procedures, it can be incredibly upsetting. 

Sales declines might be seasonal or cyclical. Alternatively, you might need to examine internal factors like your sales strategy or the marketing levers you need to start using.

Why do sales usually decline?

Sales may decline for natural reasons, for reasons beyond your control, or for entirely legitimate ones. Let’s look at some potential causes for your sales to fall before we discuss how you should respond and adapt.

Poor management sales forecasting

When the actual data is received, there may be a gap if you overestimate the expected sales throughout the budgeting process. With time and as you begin to collect more data points to review and analyze, better forecasting will be able to lessen the impact.

Negative social proof

Negative internet reviews or testimonials might actually affect your sales. Even if the evaluations are fraudulent, they can nevertheless influence public opinion and lead potential clients to choose a different rival.

Purchasing problems

COVID is to blame for this having an impact on so many enterprises. Primary items have not arrived and stores have been unable to operate due to retail personnel shortages due to transportation staff constraints up and down the supply chain. Although you have no control over this, consider what else you can do to get around the limited supply coming from abroad.

Seasonal lows

It’s possible that your products don’t sell well in the summer but do well in the winter. If you are aware of this, you should start thinking about setting up backup plans in case seasonal sales decline.

Your marketing is no longer as effective

Your marketing was successful because you have a marketing funnel set up. In fact, it was so nice that you simply left it running. But eventually, it ceased to function, and sales began to decline. Your marketing is not as successful as it once was. You didn’t maintain constant monitoring and optimization.

What actions should you do when sales decline?

Dropping sales is not the end of the world. You just need to take action, and you must decide what kind of action to take based on the reason why your sales have decreased. The following actions can be taken to change a downward sales trend.

1. Root cause analysis

Understanding the reasons why sales were declining in the first place is necessary before attempting to boost them. Sales declines could be caused by a variety of internal and external factors. 

The market or season may just be unfavourable at times. Your results could be suffering from internal reasons, though. Additionally, it never hurts to have a new set of eyes examine your company. You may overlook something unless you have an outside perspective.

2. Speak with your customers

Your main source of revenue is from your clients and customers. Sales are down because people aren’t purchasing. Why? Ask your customers what they want and how you could improve their experience or what they need and want from you as a business.

Is there a problem with the price or the stock’s quality? Is there a sales training gap the reason the contract didn’t close? Consult your audience before developing a solution.

The reasons why your sales are declining can be discovered by speaking with past clients and customers. Find out why they initially chose you, and whether or not they will be returning.

3. Explore your products

You need to explore some new methods because the tried-and-true ones don’t always work. Do you have any new favourite channels? Do you need to modernize your language or procedure to stay current? Can you edit your inventory or adjust the services you offer? Sometimes, if you give yourself a little boost, that enthusiasm will rub off on your sales.

Can you start producing videos to boost sales? Would having employees on the ground interacting with the public increase sales? What about a unique deal for both new and existing customers? Do you launch a monthly subscription service with discounts? Consider a brand collaboration!

What other options exist?

4. Consider your competitors

If you’re losing sales, your competitors may be gaining sales depending on the industry. Check out what your rivals are doing that is innovative and interesting.

Are their goods and services superior to yours?

Do they provide a lower price than you do?

Do they communicate with and engage with their customers more effectively?

Is their method of selling more effective and simple than yours?

Look for additional opportunities to differentiate yourself if you can’t undercut them on pricing since they have less expensive suppliers. Promote the message of quality or environmental awareness.

Can you establish a relationship with customers by offering a loyalty program?

5. Bring in outside support, such as a business mentor or coach

If you’re still at a loss for how to boost sales using the resources you already have, consider hiring some creative expertise.

A business coach can assist you to recover from a sales slump by giving you an objective assessment of your business, marketing, and sales funnels. You occasionally need that outside standpoint to aid in clear vision.

Click here to book a free discovery call with me, if this is something you feel you could benefit from!


You are aware that changes need to be made when sales are down. Your primary responsibility as a salesperson is to maintain those figures and continue to bring in money. You can’t afford to continually fall short of your sales goals. Both you and your business will suffer from it.

Although the sales funnel can occasionally go dry, there is always a way to restart sales and cash flow. Not to worry. Step back and evaluate the circumstance. To increase sales, make marketing corrections, communicate with your clients, or take necessary action.

It’s time to pull up your big girl pants!

Do you want to Take the Leap from Side Hustle to a Successful Small Business? I can help.

Within the Creative Product Institute Mastermind, you will create a strategic plan for scalability and consistent thriving cash flow to launch your business to the next level.

If 2022 is your year to scale your Product Business, book a complimentary 30-minute call with me here to see if The Creative Product Institute is right for you.

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